An anniversary campaign for hearts and hands

Creative Concept
Packaging Design
Product Development
Campaign Development
Content Creation
Anna Benda
Creative Director
Raphael Berthold
Art Director
Victoria Kozich
Art Director
Andreas Obenaus
Creative Concepter & Copywriter
Paula Perle
Account Manager
For 150 years, the Haus der Barmherzigkeit has been offering long-term care and quality of life to people with severe illnesses. With a bold campaign, we not only wanted to focus on the anniversary, but also set the course for a successful future. To this end, we have created a strong partnership that has resulted in a wonderful product, but also a completely new donation mechanism. Haus der Barmherzigkeit meets Saint Charles. Fittingly for this “Collab of Hearts”, the residents of HB are the stars of our campaign.
A completely new approach was needed to appeal to younger donors
In long-term nursing and care, only a few costs are covered by the state. This also applies to the Haus der Barmherzigkeit. In addition, the average donor to the organisation is 72 years old. Although there is a great need to address new target groups, most donation campaigns do not reach younger people. Emotional images and pathos - the predominant communication in the care sector - do not resonate with the young target group.
We targeted this problem for the pitch for the 150th anniversary. Our aim was to present more than just a campaign idea and to create sustainable added value for the Haus der Barmherzigkeit for decades to come.

One hand washes the other: A pitch that breaks with conventions and gives back to the donors
Together with the Haus der Barmherzigkeit, we have already shown that we don't think much of the pity approach. To change the common narrative in the care sector, we pitched something very special for their 150th anniversary: a new donation mechanism, a bold campaign with a lot of joie de vivre and a partnership for the future - between the Haus der Barmherzigkeit and Saint Charles. A collab that has resulted in something wonderful.

“Herzi und Karl” – for Body and Bliss
Together with the Haus der Barmherzigkeit and Saint Charles, we have created a product that captures the essence of care as it is practiced at the HB. Familiarity, warmth, freshness and joie de vivre - packaged in a hand soap that is now available to buy online and in selected Saint Charles stores. But that's not all. With every hand soap sold, Saint Charles donates € 7 to the Haus der Barmherzigkeit. In this way, we have created a new donation mechanism with which people can not only show their heart for care, but also take care of themselves at the same time.


A refreshing look for an honest campaign
With “Herzi und Karl”, we not only wanted to change the way people donate to the Haus der Barmherzigkeit, we also wanted to make a statement. Lights, camera, action – here comes the anniversary campaign. Starring a new look, refreshingly honest advertising and of course the stars of our campaign: the residents from the various HB houses. No cast testimonials, no pathos. We show quality of life, pride and self-determination - qualities that are lived at the Haus der Barmherzigkeit.














